DevSDO Lightning UI and branding audit

Status: Current | Last reviewed: 2026-10-15

The live DevSDO org has 49 custom apps with explicit desktop assignments to 54 three-column Case, Voice Call or Account pages. The shared toolkit should build on the existing card engines, wrap-up and flow hosts, context sidebar and embedded assist surfaces. The highest-value consolidation is a common brand profile, page-shell contract and configurable Agent Assist/Transcript rail.

This is a read-only Salesforce CLI audit dated October 15, 2026. It reflects retrieved org metadata and source, not the local application branch. It does not establish which apps are used most often or certify that every configured interaction works.

Live screenshots

The screenshot follow-up adds 83 distinct custom components across 52 pages, with 240 component crops, 141 region crops and 56 app/page views.

Open Live screenshots in the HTML report, or expand an app, page or component to see its captured appearance. Click a preview to open the original PNG. The workbook includes Component screenshots, Page screenshots, Screenshot index and Screenshot coverage sheets. screenshot-inventory.json and screenshots.csv preserve app, record, page, state, capture time and image references.

Captures use existing records at a 1920 × 1200 browser viewport. Record tabs were opened and the Omni-Channel utility was minimized where necessary; no business action buttons or record edits were used to manufacture a state. Captions retain connection errors, no-active-call states and verification-dependent content. Some utilities have no visible UI; other conditional components were not visible in the sampled records. The coverage sheet records those gaps explicitly.

Deliverables

The local audit folder is .local-data/devsdo-ui-audit-2026-10-15/:

• devsdo-lightning-ui-audit.html: searchable app, branding, page-region and component catalog with embedded logo previews.
• devsdo-lightning-ui-audit.xlsx: filterable workbook containing apps, assignments, pages, component placements, component descriptions, card definitions, brand assets, image dependencies and toolkit proposals.
• audit-inventory.json and the CSV exports: machine-readable inventory for future consolidation work.
• app-logo-contact-sheet.png: visual comparison of the 49 app brands.
• force-app/main/default/ and retrieval/query result files: private live-source evidence. These files are intentionally outside the tracked application source.

The inventories retain exact app/page/component/configuration API names. Header branding, component resources and legacy inline image references are separate fields. The HTML source links resolve against the retrieved snapshot beside the report.

Coverage and assignment rules

Measure	Result
Custom apps with explicit matching desktop assignments	49
Distinct matching pages assigned to those apps	54
Full three-column page catalog, including SDO/default/unassigned examples	61
Case / Voice Call / Account pages in full catalog	52 / 7 / 2
Custom component identities in page catalog	119 (114 source-visible; 5 opaque managed)
Referenced metadata-card configurations resolved	46 / 46
Referenced OmniStudio cards with active definitions	50 / 50
Custom apps whose matching pages are only profile/record-type overrides	27
Pages using DCC_RightPanel	28

The 61-page catalog contains the 54 custom-app pages, three SDO/standard app examples, the Account organization default, and three pages without an app/default assignment found. It includes empty-sidebar and image-only layouts so those do not disappear from a layout-based inventory.

The Case object has no organization-level FlexiPage View override. Account defaults to SDO_Account_Default; desktop Voice Call defaults to Voice_Call_Record_Page. Apps can inherit these defaults. Inheritance alone does not count as evidence that an app has its own three-column implementation.

App defaults and profile/record-type overrides are kept separately. For example, Allianz defaults to Allianz_Supervisor_Case for Case records but assigns Allianz_Producer_Workspace to the Admin profile for Case.Allianz_Producer_Servicing. Small-form-factor assignments are retained in the workbook; the matching-app count is based on desktop assignments.

Findings

Reuse already exists, but at several different layers

dccCard extends flexiCard with authentication, customer, profile and agent card templates, plus photo, navigation, illustration, map, authentication and flow-action field templates. dccCardConnectSingleCardLwc and dccCardConnectMultiCardLwc wrap that markup and expose named configuration, header, collapse, display and record-ID mapping inputs.

The same wrapper name can show very different content. For example, Business Plus uses DCC_Business_Parent_Account_Details and DCC_Conversation_Summary, while Insurance Plus uses policy-holder header/personal/agent configurations. A component-name inventory alone would miss those differences. All 46 named Card configurations and 50 referenced active OmniStudio cards were resolved from the live org.

The Business Plus Omnistudio and Insurance Omnistudio apps coexist with the earlier card-based implementations. Keep both engines behind a shared presentation contract during consolidation; replacing them all at once would enlarge the migration unnecessarily.

The right sidebar has the clearest common capability boundary

DCC_RightPanel appears on 28 matching pages. Its configuration controls Agent Assist, insights/sentiment, knowledge, transcript, recommendations, guidance and activity-plan features. It also selects some implementations dynamically by component-name property.

Separate dccAzPhRightPanel, dccEmpRightPanel, dccNovaRightPanel, dccPPRightPanel, dccJNJRightPanel and dccMultiPatientRightPanel wrappers repeat the Agent Assist/Transcript arrangement. Allianz and GREF add audio/Copilot bridges and branded surface wrappers. Those differences belong in adapters and capability selection, rather than copies of the entire sidebar.

Email-oriented rails are a related but distinct recipe: Coupa, Google HR, Business Plus, medical inquiry and GREF email components combine summary, draft review, task/question composition and domain actions.

The custom shells share structure but disagree on geometry

Template	Observed source contract
DCC_Custom_Interaction_Template	left, middle, right; flex layout; 21.3% left, 53.7% middle, remaining right; 8px gap; 20px panel radii
allianzRecordTemplate	leftsidebar, main, rightsidebar; responsive grid; minimum sidebar widths; 8px gaps; 20px radii; collapses to one column below 1050px
takedaVoiceCallTemplate	Same region names as Allianz; 352px / flexible / 372px initial grid; 12px gap/padding; narrower preset below 1400px and one column below 1050px
SDO_Service_LRP_ThreeColumnFoldableLightningLayout	left, middle, right; folding sidebars, console-aware independent scrollers and tab-state handling
flexipage:recordHomeThreeColTemplateDesktop	Standard three-column template; metadata regions retained in the inventory

Normalize region names, width presets, scroll ownership, collapse behavior and responsive ordering before moving domain components between shells. Do not assume the template named Allianz implies Allianz branding: Amazon GREF uses it too.

Branding is distributed and app labels sometimes conceal it

The retrieved ContentAssets were visually inspected. Examples:

• DCC_Pet_Plus is labelled ServicePlus but displays the PetPlus logo.
• DCC_Jackson_Health_Clinic is labelled Jackson Health System AWS but displays HospitalPlus.
• DCC_HC_Lilly_Medical_Support_Services is labelled Medical Information and displays Johnson & Johnson.
• The three apps labelled exactly Support Services display Allianz, Takeda and MedPlus respectively; Support Services AZ also displays MedPlus.
• pagerDutyAccountSidebar imports TechCorpLogo inside the PagerDuty-branded app. App-header and customer/account branding are different concerns.
• Takeda Clearway and Takeda Clearway Macau specify a green header but no explicit app-logo ContentAsset. This is not a claim that no brand appears anywhere inside their pages.

A brand profile needs separate shell, product/customer/partner and avatar assets. Existing resources such as AllianzBrand and GrefDesign contain fonts/assets, while DCC styling also comes from component CSS and the 3,867-line dccBaseResources/dccStyle.css. A single logo-and-accent setting would not capture the present system.

Some center workspaces are pictures or scenario-specific markup

There are 94 rich-text placements in the full catalog. They include 53 image placements; 32 reference older dccdev or tsstaging Salesforce hosts. These are configured dependencies, not confirmed broken links.

dccAgnosticLifeCenterPanel, dccUtilityCenterPanelBilling and dccUtilityCenterPanelOnlineRebate are image-only LWCs. Their templates display one image each; the pictured controls are not implemented by those components. Other workspaces mix native controls, related lists, active card definitions, custom forms and fixed scenario narrative.

Identify each candidate as an interactive module, data adapter, fixture or image-only illustration before estimating reuse. A screenshot of a billing experience is not a billing capability contract.

Identity presentation must be connected to actual verification state

dccAllianzProfileHeader loads the Case contact name, but its markup displays a fixed Face ID label next to Case creation time. dccGrefProfileHeader contains a fixed caller identity and a running clock. These observations concern presentation; no backend authentication flow was exercised in this audit.

The shared identity module should receive an explicit verification method, status, timestamp and provenance. Preserve scenario fixtures separately so a demo label cannot become an accidental authorization signal.

Proposed toolkit

Layer	Existing material to retain	Common contract to introduce
Brand profile	App brand metadata, ContentAssets, DCC resources, Allianz/GREF font assets	Named logos, typography, semantic colors, density, radii, borders and image roles
Page shell	DCC, Allianz/GREF, Takeda and foldable SDO templates	Left/center/right regions, width presets, scroll ownership, collapse and responsive order
Card primitives	dccCard, single/multi-card wrappers, metadata and OmniStudio cards	Section headers, identity, label/value rows, statuses, summaries, lists, timelines, actions and loading/error/empty states
Capability modules	Context, transcript, assist, knowledge, flow, email, payments and wrap-up components	Independent modules with explicit inputs, actions, events and visibility rules
Context/data adapters	Record-data utilities, workspace models, channel and surface bridges	Case/VoiceCall/Account context, conversation identity, verified state, permissions and backend adapters
Page recipes	FlexiPage composition, named card configs and app/profile assignments	Versioned shell + brand + ordered module lists; voice, email, producer and facilities presets

This is a proposal derived from the inventory, not an implemented library or a commitment to merge every domain workflow. Keep the annuity, claims, appeals, medical inquiry, facilities and employee-support forms as domain modules with shared surrounding primitives.

Recommended adoption sequence

1. Pilot a common Agent Assist/Transcript rail across the smaller DCC wrappers, preserving each domain adapter.
2. Extract brand and section/card contracts around dccContextSidebar and the existing card wrappers. Prove the same primitives on one metadata-card page and one OmniStudio page.
3. Normalize the custom template interfaces with width/scroll presets; use GREF and Takeda to exercise different content and responsive behavior.
4. Normalize context and verification inputs; separate hardcoded scenario content from live record adapters.
5. Replace image-only workspaces where interactions are needed, and move cross-org image dependencies into owned assets.
6. Validate representative app/profile/record-type assignments, unknown/verified callers, loading/error states, active/ended calls and narrow desktop widths before wider adoption.

Evidence and limitations

The audit retrieved CustomApplication, FlexiPage, Aura/LWC bundles, app-logo ContentAssets, referenced StaticResources, branding metadata and Case/VoiceCall/Account object overrides. Read-only queries resolved Card__mdt, Card_Item__mdt and active OmniUiCard definitions. Metadata retrieval used API 66.0; CLI query responses report API 68.0.

Configured visibility and nested tabs are preserved. The report is not a screenshot of every runtime state. Five installed trueservedev components returned (hidden) implementation source. Their descriptions are based on the observed page interfaces; local components with similar names were not substituted for them. Standard Salesforce and third-party package controls are identified as dependencies without claiming their internals were audited.

The initial metadata inventory required no Case/contact business records. The screenshot follow-up read representative existing records and navigated record-page tabs; it did not validate backend workflows. No deployments, business action submissions or record edits were performed.

App and branding index

Matching desktop pages are listed by API name. The workbook contains the full profile, record-type and form-factor assignment matrix.

App label / API name	App logo asset / header color	Matching pages
Allianz Allianz	Allianzlogo #003781 Blue Allianz wordmark and circular eagle mark	Allianz_Producer_Workspace Allianz_Supervisor_Case Allianz_Voice_Call
Auto Plus DCC_AP_Auto_Plus	autoPlus_logo1 #0040C5 Blue AutoPlus wordmark and steering-wheel symbol	DCC_AP_Case_Record_Page DCC_Connect_Voice_Call_Record_Page
AutoDesk AutoDesk	AutodeskLogo2StreamlineLogos #0F0FEE Black Autodesk symbol	Autodesk_Voice_Call
Banking Plus DCC_Banking_Plus	bankingPluslogo2 #4A42EB Violet BankingPlus wordmark and bank/shield symbol	DCC_BP_Case_Record_Page
Business Plus DCC_B_Business_Plus	DCC_B_BusinessPlusLogo #4E50FE Violet BusinessPlus wordmark and building symbol	DCC_B_Case_Business
Business Plus Omnistudio DCC_B_Business_Plus_OmniStudio	DCC_B_BusinessPlusLogo #4E50FE Violet BusinessPlus wordmark and building symbol	DCC_B_Business_Omnistudio_Case
Canada Post Canada_Post_App	digital_CanadaPost_Postmark_RGB #ED1114 Red Canada Post circular postal symbol	DCC_FP_Case_Record_Page
Cardinal Health DCC_Cardinal_Health	cardinallogomain #E41F35 Cardinal Health wordmark with red bird symbol	DCC_Cardinal_Health_Case_Record_Page
Clear Connect DCC_Patient_Service_Clear_Connect	renditionDownload_1 #234F3E Dark-green Clear Connect wordmark and pale-green leaf mark	DCC_Patient_Service_Multi_Case_Page
Complaint Management Experience_Management	HuntingtonBanklogo #A6A6AE Huntington wordmark with green geometric mark	DCC_EM_Case_Record_Page
Coupa Service Coupa	coupalogoflower #1A5284 Blue Coupa wordmark and flower	DCC_Coupa_Record_Page
Coupa Service Standard Coupa_Standard	coupalogoflower #1A5284 Blue Coupa wordmark and flower	DCC_Coupa_Record_Page
Embecta Embecta	embectalogocolor #2275D9 Purple Embecta wordmark and multicolor mark	Case_Record_Page7
Global Real Estate & Facilities Amazon_GREF	AmazonGrefLogo #232F3E Amazon wordmark with orange smile	Amazon_GREF_Case Amazon_GREF_Email_Case
Google HR Google_HR	googlelogo #0070D2 Multicolor Google wordmark	DCC_Google_HR_Case_Record_Page
Health Cloud Console - Lightning DCC_HC_Health_Cloud_Console_Lightning	No explicit app logo #0070D2 No explicit app logo in metadata	DCC_HC_Patient_Console
Health Plus DCC_HC_Health_Plus	healthAppLogo2 #4E50FE Violet HealthPlus wordmark and cross/shield	DCC_HC_Member_Case_Record_Page DCC_HC_Provider_Case_Record_Page
Health Risk Assessment Health_Risk_Assessment	healthAppLogo2 #4E50FE Violet HealthPlus wordmark and cross/shield	DCC_HC_Member_Case_Record_Page
HealthPlus DCC_HC_Genesys	healthAppLogo_1 #4E50FE Violet HealthPlus wordmark and cross/shield	DCC_HC_Genesys_Member_Case_Record_Page
HealthPlus - Claims HealthPlus_claims	healthAppLogo_1 #4E50FE Violet HealthPlus wordmark and cross/shield	DCC_HC_AMZ_Member_Case_Record_Page
Hospital Plus DCC_HP_Hospital_Plus_Connect	hospitalpluslogo #4E51FE Violet HospitalPlus wordmark and hospital symbol	DCC_HP_Patient_Case_Record_Page_Connect
Hospital Plus Connect DCC_HP_Hospital_Plus	No explicit app logo #4E51FE No explicit app logo in metadata	DCC_HP_Patient_Case_Record_Page
Insurance Omnistudio DCC_FSC_Omnistudio	financeAppLogo #4E50FE Violet InsurancePlus wordmark and umbrella/shield	DCC_FSC_OmniStudio_Case_Record_Page
Insurance Plus DCC_FSC_PC	financeAppLogo #4E50FE Violet InsurancePlus wordmark and umbrella/shield	DCC_FSC_Case_Record_Page
Insurance Plus DCC_Insurance_Plus_Genesys	financeAppLogo #4E50FE Violet InsurancePlus wordmark and umbrella/shield	DCC_FSC_Case_Record_Page
Jackson Health System AWS DCC_Jackson_Health_Clinic	hospitalpluslogo3 #3932D4 Violet HospitalPlus wordmark and hospital symbol	DCC_HP_Jackson_Patient_Case_Record_Page_AWS
Lilly Demo Org Lilly_Demo_Org	No explicit app logo #0070D2 No explicit app logo in metadata	Lilly_Demo_Voice_Call_Record
M&T Bank M_T_Bank	mtb_logo_green #7169E7 Green M&T Bank wordmark	DCC_BP_MT_Case_Record_Page
Medical Information DCC_HC_Lilly_Medical_Support_Services	JJ_logo_copy #EB1601 Red Johnson & Johnson wordmark	DCC_HC_Lilly_Provider_Case_Record_Page
Medical Plus DCC_Business_Steris_Demo	medicalpluslogo #0F19E7 Violet MedicalPlus wordmark and medical-case symbol	DCC_Business_Steris_Case_Record_Page
Medical Services DCC_HC_Lilly_Support_Services	medpluslogo #4806E4 Blue MedPlus wordmark and medical-case symbol	DCC_HC_MedPlus_Case_Record DCC_MedPlus_Patient_Case_Record_Page1
Midwest Agency Finance_Plus	midweest #4C42E7 Midwest Agency wordmark with field/sun illustration	DCC_FP_Case_Record_Page
Motorola Motorole_Demo	Motorola_MobilityLogowine #0C161E Black Motorola wordmark and circular M mark	DCC_Case_Motorol_Record_Page
Nova Telecom Support DCC_Nova_Telecom_Support	image_1 #012274 Nova Telecom wordmark and blue network symbol	DCC_Nova_Telecom_Case_Record_Page1
Novant Health DCC_HC_Jackson_Support_Services	novanthealthlogo1 #3E177E Novant Health wordmark with purple/gray symbol	DCC_HP_Jackson_Patient_Case_Record_Page
Orchestrator Console Orchestrator_Console	No explicit app logo #0070D2 No explicit app logo in metadata	Orchestrator_Case_Page Voice_Call_Record_Page
PagerDuty Support PagerDuty_Support	PWhiteRGBbg128x1286b30e82 #007F2A White P on green square	PagerDuty_Case_Record_Page
Retirement Plus DCC_Retirement	Group_5548 #4E50FE Violet RetirementPlus wordmark and pig/shield	DCC_Case_Retirement_Plus_Record_Page
Service Plus DCC_Service_Plus	ServicePlusLogo #EA7317 Orange ServicePlus wordmark and crossed-tools symbol	DCC_Case_Service_Plus_Record_Page
ServicePlus DCC_Pet_Plus	petpluslogo #4439EA Blue PetPlus wordmark and paw/cross	DCC_HC_PetPlus_Case_Record
Supervisor Console DCC_MA_Health_Plus	healthAppLogo21 #4E50FE Violet HealthPlus wordmark and cross/shield	DCC_MA_Member_Case_Record_Page
Support Services DCC_Allianz_Support_Services_App	Allianzlogo1 #004B8C Blue Allianz wordmark and circular eagle mark	DCC_Allianz_specialist_support_case_page
Support Services DCC_Employee_Support_Services	Takeda_Pharmaceutical_Company_logo #BD120A Red Takeda wordmark inside an oval	DCC_E_Employee_Case_Page
Support Services DCC_UP_Utility_Plus	medpluslogo2 #00629B Blue MedPlus wordmark and medical-case symbol	DCC_HC_Doctor_Case_Page DCC_UP_Rebate_Case_Record_Page DCC_UP_Utility_Member_Case_Record_Page
Support Services AZ DCC_AZ_PS_Support_Services_Patient_Hub	medpluslogo4 #383EE7 Blue MedPlus wordmark and medical-case symbol	DCC_AZ_PS_Patient_Case_Page DCC_HC_Doctor_Case_Page
Takeda Clearway Takeda_Clearway	No explicit app logo #25503D No explicit app logo in metadata	Takeda_Voice_Call
Takeda Clearway Macau Takeda_Clearway_Macau	No explicit app logo #25503D No explicit app logo in metadata	Takeda_Macau_Voice_Call
Verizon MA_Verizon	verizonlogo2026 #FF1020 Red Verizon wordmark with yellow accent	DCC_MA_Verizon_Case_Record_Page
Waste Management Services DCC_Retail_Plus	wmlogo #1C8200 Green/yellow WM wordmark	DCC_Case_Retail_Record_Page

Page composition catalog

These are configured components, including those behind tabs and visibility conditions. Repeated instances are consolidated in this text view; the workbook and HTML preserve per-placement properties, tab paths and conditions. The names in square brackets are the actual card/FlexCard configuration names.

Allianz_Producer_Workspace

Case · allianzRecordTemplate · Explicit app assignment.

Apps: Allianz.

Region	Configured components
Left	allianzProducerProfile
Center	allianzProducerWorkspace
Right	allianzProducerAssist

Source: force-app/main/default/flexipages/Allianz_Producer_Workspace.flexipage-meta.xml in the private live snapshot.

Allianz_Supervisor_Case

Case · allianzRecordTemplate · Explicit app assignment.

Apps: Allianz.

Region	Configured components
Left	allianzCallerContext
Center	allianzReviewSummary allianzConversation
Right	allianzCopilot

Center tabs: Live call transcript, Record details.

Source: force-app/main/default/flexipages/Allianz_Supervisor_Case.flexipage-meta.xml in the private live snapshot.

Allianz_Voice_Call

VoiceCall · allianzRecordTemplate · Explicit app assignment.

Apps: Allianz.

Region	Configured components
Left	allianzCallerContext
Center	allianzConversation
Right	allianzAgentAssist

Center tabs: Live call transcript, Record details.

Source: force-app/main/default/flexipages/Allianz_Voice_Call.flexipage-meta.xml in the private live snapshot.

Amazon_GREF_Case

Case · allianzRecordTemplate · Explicit app assignment.

Apps: Amazon_GREF.

Region	Configured components
Left	dccGrefProfileHeader dccGrefContextualInsight dccGrefContactDetails dccGrefSiteDetails DCC_LaunchFlowComponent dccWrapUpLauncher
Center	dccGrefCenterPanel grefActivity
Right	grefRightPanel

Center tabs: Case Summary, Details, Related.

Source: force-app/main/default/flexipages/Amazon_GREF_Case.flexipage-meta.xml in the private live snapshot.

Amazon_GREF_Email_Case

Case · allianzRecordTemplate · Explicit app assignment.

Apps: Amazon_GREF.

Region	Configured components
Left	dccGrefProfileHeader dccGrefContextualInsight dccGrefContactDetails dccGrefSiteDetails
Center	dccGrefEmailConfirm dccGrefEmailPanelContainer grefActivity
Right	dccGrefEmailCaseAgentAssist

Center tabs: Inquiry Summary, Details, Related.

Source: force-app/main/default/flexipages/Amazon_GREF_Email_Case.flexipage-meta.xml in the private live snapshot.

Autodesk_Voice_Call

VoiceCall · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: AutoDesk.

Region	Configured components
Left	autodeskTranscriptViewer scrt:conversationBody
Center	Standard record controls / empty region see page detail
Right	trueservedev:translationSettings

Source: force-app/main/default/flexipages/Autodesk_Voice_Call.flexipage-meta.xml in the private live snapshot.

Case_Record_Page7

Case · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: Embecta.

Region	Configured components
Left	dccContextSidebar
Center	trueServeEmailTimeline
Right	trueservedev:trueServeMfeCopilot trueservedev:trueServeMfeSuggestions trueServeEmailActions

Center tabs: Standard.Tab.detail, Standard.Tab.relatedLists, Standard.Tab.feed, Communications.

Source: force-app/main/default/flexipages/Case_Record_Page7.flexipage-meta.xml in the private live snapshot.

DCC_AP_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_AP_Auto_Plus.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCC_AP_Caller_Header_Details_Card] runtime_omnistudio:flexcard [DCCAPCustomerSummaryCard] runtime_omnistudio:flexcard [DCCAPCallerPersonalDetailsCard] runtime_omnistudio:flexcard [DCCAPDealerShipCard] DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_LaunchFlowComponent dccWrapUpLauncher DCC_HiddenFlowAutoLauncher DCC_OmniStudioLaunchFlowComponent
Center	runtime_omnistudio:flexcard [DCCAPVehicleDetailsCard] runtime_omnistudio:flexcard [DCCAPServiceHistoryWarrantySummary] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Account Summary, Vehicles, Location Summary, Service History, Billing, Billing History, Payment History, Standard.Tab.detail, Standard.Tab.tasks, Standard.Tab.relatedLists, Current Case, All Cases, Current Case (New), All Cases (New).

Source: force-app/main/default/flexipages/DCC_AP_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_AZ_PS_Patient_Case_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_AZ_PS_Support_Services_Patient_Hub.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_AZ_PH_Caller_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] dccCardConnectSingleCardLwc [DCC_HP_Insurance_Details] dccCardConnectSingleCardLwc [DCC_HP_Care_Team_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_LaunchFlowComponent DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccAzPhCenterPanel runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccAzPhRightPanel

Center tabs: FLSP Bridge Program, Access Details, Compliance, Standard.Tab.eduActivities, Related, Reports, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_AZ_PS_Patient_Case_Page.flexipage-meta.xml in the private live snapshot.

DCC_Allianz_specialist_support_case_page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Allianz_Support_Services_App.

Region	Configured components
Left	dccAllianzProfileHeader dccAllianzProducerSummary dccAllianzProducerDetails dccAllianzAgencyDetails
Center	dccAllianzCallWorkspace runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccAllianzRightPanel

Center tabs: Call Summary, Standard.Tab.detail, Illustrations, Standard.Tab.eduActivities, Related, Reports, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Allianz_specialist_support_case_page.flexipage-meta.xml in the private live snapshot.

DCC_BP_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Banking_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Case_Caller_Details_Header] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] connectSingleCardLwc [DCC_BP_Case_Caller_Details_Card] dccCardConnectSingleCardLwc [DCC_BP_Case_Local_Branch_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] dccWrapUpLauncher DCC_LaunchFlowComponent DCC_FlexicardUtility DCC_HiddenFlowAutoLauncher
Center	connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases] industries_common:timeline
Right	DCC_RightPanel genesyscloud:genesysCloudCXEmbeddableComponent

Center tabs: Account Summary, Transactions, Loans, Investments, Documents, Offers, Standard.Tab.detail, Related, Current Case, All Cases, Activity.

Source: force-app/main/default/flexipages/DCC_BP_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_BP_MT_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: M_T_Bank.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Case_Caller_Details_Header] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] connectSingleCardLwc [DCC_BP_Case_Caller_Details_Card] dccCardConnectSingleCardLwc [DCC_BP_Case_Local_Branch_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] dccWrapUpLauncher DCC_LaunchFlowComponent DCC_FlexicardUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases] industries_common:timeline
Right	DCC_RightPanel

Center tabs: Account Summary, Transactions, Loans, Investments, Documents, Offers, Standard.Tab.detail, Related, Current Case, All Cases, Activity.

Source: force-app/main/default/flexipages/DCC_BP_MT_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_B_Business_Omnistudio_Case

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_B_Business_Plus_OmniStudio.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCCBProfileDetails] runtime_omnistudio:flexcard [DCCFSCCustomerSummary] runtime_omnistudio:flexcard [DCCBCompanyDetailsCard] runtime_omnistudio:flexcard [DCCBOtherLocation] runtime_omnistudio:flexcard [DCCBCallerDetails] dccWrapUpLauncher dccRefreshInteractionStatus DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher DCC_OmniStudioLaunchFlowComponent
Center	dccAgentAlertsContainer dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Account Details, Orders, Invoices, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_B_Business_Omnistudio_Case.flexipage-meta.xml in the private live snapshot.

DCC_B_Case_Business

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_B_Business_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Business_Parent_Account_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCBCompanyDetailsCard] runtime_omnistudio:flexcard [DCCBOtherLocation] runtime_omnistudio:flexcard [DCCBDotsFoodCallerDetails] dccWrapUpLauncher dccRefreshInteractionStatus DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccRefreshPage runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccDfCaseAgentAssist

Center tabs: Order Summary, Emails, Tracking, Availability, Invoices, Orders, Returns, Standard.Tab.relatedLists, Account Details, Standard.Tab.detail, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_B_Case_Business.flexipage-meta.xml in the private live snapshot.

DCC_Business_Steris_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Business_Steris_Demo.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_B_Steris_Parent_Account_Details] dccCardConnectSingleCardLwc [DCC_B_Steris_Call_Details_Header] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Business_Steris_Account_Details] dccCardConnectSingleCardLwc [DCC_Business_Steris_Caller_Details] dccWrapUpLauncher dccRefreshInteractionStatus DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccFlowInPageContainer dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Product Details, Reports, Documents, Standard.Tab.relatedLists, Standard.Tab.detail, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Business_Steris_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Canada_Case_Record_Page

Case · DCC_Custom_Interaction_Template · No app/default assignment found.

Apps: No app/default assignment found.

Region	Configured components
Left	dccWrapUpLauncher
Center	dfos_detailsPageLayoutCmp
Right	DCC_RightPanel

Source: force-app/main/default/flexipages/DCC_Canada_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Cardinal_Health_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Cardinal_Health.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Business_Parent_Account_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Business_Child_Account_Details] dccCardConnectMultiCardLwc [DCC_Business_Account_Locations] dccCardConnectSingleCardLwc [DCC_Business_Caller_Details] dccWrapUpLauncher dccRefreshInteractionStatus DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Account Details, Orders, Invoices, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Cardinal_Health_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Case_Motorol_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: Motorole_Demo.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Retail_Caller_Header_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Retail_Caller_Personal_Details_Card] dccCardConnectSingleCardLwc [DCC_Retail_Primary_Store] connectSingleCardLwc [DCC_Retail_Left_Panel_No_Records_Found] DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer ConnectMultiCard [Order_Related_List] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Retail_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Account Summary, Orders, Closet, Billing, Billing History, Payment History, Membership, Standard.Tab.detail, Standard.Tab.tasks, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Case_Motorol_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Case_Retail_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Retail_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Retail_Caller_Header_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Retail_Caller_Personal_Details_Card] dccCardConnectSingleCardLwc [DCC_Retail_Primary_Store] connectSingleCardLwc [DCC_Retail_Left_Panel_No_Records_Found] DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccRetailProgressIndicators ConnectMultiCard [Order_Related_List] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Retail_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccRetailWMAgentAssist DCC_RightPanel

Center tabs: Account Summary, Orders, Closet, Billing, Billing History, Payment History, Membership, Standard.Tab.detail, Standard.Tab.tasks, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Case_Retail_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Case_Retirement_Plus_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Retirement.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Case_Caller_Details_Header] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Case_Caller_Details_Card] dccCardConnectSingleCardLwc [DCC_Case_Account_Owner_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccRetirementComponentCenter dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Account Details, Standard.Tab.detail, Billing, Billing History, Payment History, Investments, Transaction History, Statements & Tax Documents, Standard.Tab.tasks, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Case_Retirement_Plus_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Case_Service_Plus_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Service_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Case_Caller_Details_Header] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] DCC_JiffyCallerDetailsContainer dccCardConnectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_LaunchFlowComponent dccWrapUpLauncher DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Account Summary, Vehicles, Location Summary, Service History, Billing, Billing History, Payment History, Standard.Tab.detail, Standard.Tab.tasks, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Case_Service_Plus_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Connect_Voice_Call_Record_Page

VoiceCall · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: DCC_AP_Auto_Plus.

Region	Configured components
Left	opencti:recordPhoneCallControls lbpm:actionList
Center	runtime_conversation:mediaPlayer
Right	runtime_communities_nba:builderNbaWidget opencti:acwTimer runtime_service_predictions:einsteinFieldRecommendations scrt:conversationBody

Center tabs: Standard.Tab.detail, Standard.Tab.feed, Standard.Tab.relatedLists.

Source: force-app/main/default/flexipages/DCC_Connect_Voice_Call_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Coupa_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: Coupa; Coupa_Standard.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Business_Parent_Account_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCBCompanyDetailsCard] runtime_omnistudio:flexcard [DCCBOtherLocation] runtime_omnistudio:flexcard [DCCBDotsFoodCallerDetails] dccWrapUpLauncher dccRefreshInteractionStatus DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccCoupaEmailAgentAssist

Center tabs: Order Summary, Emails, Tracking, Availability, Invoices, Orders, Returns, Standard.Tab.relatedLists, Account Details, Standard.Tab.detail, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Coupa_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_EM_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: Experience_Management.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Business_Parent_Account_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] connectSingleCardLwc [DCC_Business_Child_Account_Details] dccCardConnectSingleCardLwc [DCC_Business_Caller_Details] dccWrapUpLauncher DCC_LaunchFlowComponent DCC_FlexicardUtility
Center	dccHnbComplaintCaseDetails flowruntime:interview dccBpAdvisorBrief connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases] industries_common:timeline
Right	DCC_RightPanel

Center tabs: Workflow, Evaluation, Regulatory, References, History, Standard.Tab.detail, Related, Current Case, All Cases, Activity.

Source: force-app/main/default/flexipages/DCC_EM_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_E_Employee_Case_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Employee_Support_Services.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCCEmpCallereaderDetails] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCEmpEmployeeDetails] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_LaunchFlowComponent DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccEmpCenterPanel runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccEmpRightPanel

Center tabs: Overview, Affected Account, Territory Access, Activity History, Support Cases, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_E_Employee_Case_Page.flexipage-meta.xml in the private live snapshot.

DCC_FP_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: Canada_Post_App; Finance_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Business_Parent_Account_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] connectSingleCardLwc [DCC_Business_Child_Account_Details] dccCardConnectSingleCardLwc [DCC_Business_Caller_Details] dccWrapUpLauncher DCC_LaunchFlowComponent DCC_FlexicardUtility
Center	staticCaseRecordPage dccRealPropertyDetails dccBpAdvisorBrief connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases] industries_common:timeline
Right	DCC_RightPanel

Center tabs: Property Details, Advisor Brief, Account Summary, Investments, Documents, Offers, Standard.Tab.detail, Related, Current Case, All Cases, Activity.

Source: force-app/main/default/flexipages/DCC_FP_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_FSC_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Insurance_Plus_Genesys; DCC_FSC_PC.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_FSC_Caller_Header_Card_New] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_FSC_Caller_Personal_Details_Card_New] dccCardConnectSingleCardLwc [DCC_FSC_Agent_Information_Card_New] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer DCC_FSC_Case_PolicyContainer connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] DCC_FSC_Case_ClaimsContainer dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Policy Details, Claims, Standard.Tab.detail, Standard.Tab.tasks, Billing, Billing History, Payment History, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_FSC_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_FSC_OmniStudio_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_FSC_Omnistudio.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCCFSCGetCallerProfileDetails] runtime_omnistudio:flexcard [DCCFSCCustomerSummary] runtime_omnistudio:flexcard [DCCFSCPersonalDetails] runtime_omnistudio:flexcard [DCCFSCAgentInformation] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer runtime_omnistudio:flexcard [DCC_FSC_PolicyDetails_Card] runtime_omnistudio:flexcard [DCCFSCInsuranceClaimsFlexCard] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCFSCAllClaimsParent] runtime_omnistudio:flexcard [DCCFSCBillingDetailsCard] runtime_omnistudio:flexcard [DCCFSCPaymentDetailsCard] runtime_omnistudio:flexcard [DCCFSCGetBillingHistoryParent] runtime_omnistudio:flexcard [DCCFSCGetPaymentHistoryParent] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Policy Details, Claims, Standard.Tab.detail, Standard.Tab.tasks, Billing, Billing History, Payment History, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_FSC_OmniStudio_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_Google_HR_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: Google_HR.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCCGoogleHRProfileDetails] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCGoogleEmployeeCard]
Center	dccGoogleClosureScreen dccGoogleSaveCaseNotes dccGoogleCaseOverview dccGooglePriorCaseHistory dccGoogleCaseWorkspace dccGoogleAgentAssistSearchContainer runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccGoogleCaseAgentAssist

Center tabs: Case Overview, Communication, Benefits, Documents, Standard.Tab.detail, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Google_HR_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_AMZ_Member_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: HealthPlus_claims.

Region	Configured components
Left	DCC_HC_MemberCallerDetailsContainer dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HC_Genesys_PubSubAuraHandler DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccHcMemberClaimGuidance dccInPageGuidanceContainer runtime_omnistudio:flexcard [DCCHCGenesysHealthPlanDetailsCard] runtime_omnistudio:flexcard [DCCHCGenesysPlanUsageCard] dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] DCC_HC_MostRecentClaims connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Plan Details, Claims, Standard.Tab.detail, Billing, Billing History, Payment History, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_AMZ_Member_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_Doctor_Case_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_AZ_PS_Support_Services_Patient_Hub; DCC_UP_Utility_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [HC_Provider_Case_Header_Details_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCHCMedPlusPersonalDetails] runtime_omnistudio:flexcard [DCCHCMedPlusPractitionerDetails] runtime_omnistudio:flexcard [DCCHCMedPlusPractitionerDetails1] runtime_omnistudio:flexcard [DCCHCMedPlusFacilityDetails] runtime_omnistudio:flexcard [DCCHCMedPlusFacilityDetails1]
Center	dccAstraAdverseEventClosure dccAstraClosure dccAstraEmailPanelContainer runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	dccAstraCaseAgentAssist

Center tabs: Inquiry Summary, Documents, Reports, Compliance, Standard.Tab.eduActivities, Related, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_Doctor_Case_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_Genesys_Member_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Genesys.

Region	Configured components
Left	DCC_HC_MemberCallerDetailsContainer dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HC_Genesys_PubSubAuraHandler DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccInPageGuidanceContainer runtime_omnistudio:flexcard [DCCHCGenesysHealthPlanDetailsCard] runtime_omnistudio:flexcard [DCCHCGenesysPlanUsageCard] dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] DCC_HC_MostRecentClaims connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Plan Details, Claims, Standard.Tab.detail, Billing, Billing History, Payment History, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_Genesys_Member_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_Lilly_Member_Case_Record_Page

Case · DCC_Custom_Interaction_Template · No app/default assignment found.

Apps: No app/default assignment found.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Case_Lilly_Caller_Details_Header] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Case_lilly_Caller_Details_Card] dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccFlowInPageContainer dccAgnosticLifeCenterPanel dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Product Details, Reports, Documents, Order History, Billing, Standard.Tab.relatedLists, Standard.Tab.detail, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_Lilly_Member_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_Lilly_Provider_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Lilly_Medical_Support_Services.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HC_lilly_Proder_Case_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCHCJNJPersonalDetails] runtime_omnistudio:flexcard [DCCHCJNJPractitionerDetails1] runtime_omnistudio:flexcard [DCCHCJNJFacilityDetails1] dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccFlowInPageContainer dccJNJMedicalCaseInquiry dccJNJCenterPanel dccAgnosticLifeCenterPanel runtime_omnistudio:flexcard [DCCActivityHistory] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	dccJNJRightPanel

Center tabs: Account Overview, Product Details, Reports, Documents, Standard.Tab.relatedLists, Standard.Tab.detail, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_Lilly_Provider_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_MedPlus_Case_Record

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Lilly_Support_Services.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HC_lilly_Proder_Case_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCHCMedPlusPersonalDetails] runtime_omnistudio:flexcard [DCCHCMedPlusPractitionerDetails2] runtime_omnistudio:flexcard [DCCHCMedPlusFacilityDetails2] dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccFlowInPageContainer dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Product Details, Reports, Documents, Order History, Billing, Standard.Tab.relatedLists, Standard.Tab.detail, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_MedPlus_Case_Record.flexipage-meta.xml in the private live snapshot.

DCC_HC_Member_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Health_Plus; Health_Risk_Assessment.

Region	Configured components
Left	DCC_HC_MemberCallerDetailsContainer DCC_FlexicardUtility DCC_OmniStudioLaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer DCC_HC_PlanDetailsContainer dccCardConnectSingleCardLwc [DCC_Mid_Region_No_Records_Found] DCC_HC_MostRecentClaims runtime_omnistudio:flexcard [DCCFSCBillingDetailsCard] runtime_omnistudio:flexcard [DCCFSCPaymentDetailsCard] dccCardConnectMultiCardLwc [DCC_Billing_History_Details] runtime_omnistudio:flexcard [DCCFSCGetPaymentHistoryParent] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Plan Details, Claims, Standard.Tab.detail, Billing, Billing History, Payment History, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_Member_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HC_Patient_Console

Account · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: DCC_HC_Health_Cloud_Console_Lightning.

Region	Configured components
Left	HealthCloudGA:PatientInfo HealthCloudGA:PatientNavigation HealthCloudGA:PatientCard
Center	builder_industries_insurance:lifeEvents HealthCloudGA:HcCommunityTimeline HealthCloudGA:CareGaps healthcloud:providerSearch
Right	dccCardConnectMultiCardLwc [DCC_Get_Activity_History]

Center tabs: Health Details, Standard.Tab.detail, Standard.Tab.relatedLists, Provider Search.

Source: force-app/main/default/flexipages/DCC_HC_Patient_Console.flexipage-meta.xml in the private live snapshot.

DCC_HC_PetPlus_Case_Record

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Pet_Plus.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCC_PP_Caller_Header_Details_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] runtime_omnistudio:flexcard [DCCPPPersonalDetails] runtime_omnistudio:flexcard [DCCPPPetDetails] runtime_omnistudio:flexcard [DCCPPClinicInformation] DCC_FlexicardUtility dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer dccFlowInPageContainer dccPPCenterPanel dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	dccPPRightPanel

Center tabs: Pet Summary, Appointments, Health History, Insurance Details, Billing, Standard.Tab.relatedLists, Standard.Tab.detail, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_PetPlus_Case_Record.flexipage-meta.xml in the private live snapshot.

DCC_HC_Provider_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Health_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [HC_Provider_Case_Header_Details_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [HC_Provider_Case_Personal_Details_Card] dccCardConnectMultiCardLwc [HC_Case_Practitioner_Facility_Details] dccCardConnectSingleCardLwc [HC_Provider_Case_Talking_With_Card] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility DCC_LaunchFlowComponent DCC_HiddenFlowAutoLauncher dccRefreshRecordDetailsUtility dccWrapUpLauncher
Center	dccAgentAlertsContainer dccCardConnectMultiCardLwc [HC_Provider_Member_Search_Verify] connectSingleCardLwc [HC_Provider_Mid_Region_No_Records_Found] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Member Search and Verification, Account Summary, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HC_Provider_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HP_Jackson_Patient_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Jackson_Support_Services.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HP_Caller_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] dccCardConnectSingleCardLwc [DCC_HP_Insurance_Details] dccCardConnectSingleCardLwc [DCC_HP_Care_Team_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccAgentAlertsContainer runtime_omnistudio:flexcard [DCC_HP_Appointment_Card] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Account Summary, Billing, Billing History, Payment History, Appointments, Medications, Documents, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HP_Jackson_Patient_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HP_Jackson_Patient_Case_Record_Page_AWS

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Jackson_Health_Clinic.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HP_Caller_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] dccCardConnectSingleCardLwc [DCC_HP_Insurance_Details] dccCardConnectSingleCardLwc [DCC_HP_Care_Team_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccAgentAlertsContainer runtime_omnistudio:flexcard [DCC_HP_Appointment_Card] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Account Summary, Billing, Billing History, Payment History, Appointments, Medications, Documents, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HP_Jackson_Patient_Case_Record_Page_AWS.flexipage-meta.xml in the private live snapshot.

DCC_HP_Patient_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HP_Hospital_Plus.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HP_Caller_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] dccCardConnectSingleCardLwc [DCC_HP_Insurance_Details] dccCardConnectSingleCardLwc [DCC_HP_Care_Team_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccAgentAlertsContainer runtime_omnistudio:flexcard [DCC_HP_Appointment_Card] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Account Summary, Billing, Billing History, Payment History, Appointments, Medications, Documents, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HP_Patient_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_HP_Patient_Case_Record_Page_Connect

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HP_Hospital_Plus_Connect.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HP_Caller_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] dccCardConnectSingleCardLwc [DCC_HP_Insurance_Details] dccCardConnectSingleCardLwc [DCC_HP_Care_Team_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccAgentAlertsContainer runtime_omnistudio:flexcard [DCC_HP_Appointment_Card] dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Account Summary, Billing, Billing History, Payment History, Appointments, Medications, Documents, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_HP_Patient_Case_Record_Page_Connect.flexipage-meta.xml in the private live snapshot.

DCC_MA_Member_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_MA_Health_Plus.

Region	Configured components
Left	DCC_HC_MemberCallerDetailsContainer dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer trueservedev:trueServeMfeTranscript dccCardConnectMultiCardLwc [DCC_Past_Cases] dccCardConnectMultiCardLwc [DCC_Get_Activity_History]
Right	trueservedev:trueServeMfeCopilot

Center tabs: Standard.Tab.detail, Transcript, Case History, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_MA_Member_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_MA_Verizon_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: MA_Verizon.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Retail_Caller_Header_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Retail_Caller_Personal_Details_Card] dccCardConnectSingleCardLwc [DCC_HC_Member_Unknown_Caller_Header] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccAgentAlertsContainer trueservedev:trueServeSurface dccMaRealTimeTranscript dccCardConnectMultiCardLwc [DCC_Past_Cases] dccCardConnectMultiCardLwc [DCC_Get_Activity_History]
Right	trueservedev:trueServeSurface dccMaConversationReview

Center tabs: Transcript, Case History, Standard.Tab.detail, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_MA_Verizon_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_MedPlus_Patient_Case_Record_Page1

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_HC_Lilly_Support_Services.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_HP_Caller_Header_Details] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_HP_Caller_Personal_Details] dccCardConnectSingleCardLwc [DCC_HP_Insurance_Details] dccCardConnectSingleCardLwc [DCC_HP_Care_Team_Details] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_OmniStudioLaunchFlowComponent DCC_FlexicardUtility DCC_LaunchFlowComponent dccWrapUpLauncher dccRefreshRecordDetailsUtility
Center	dccAgentAlertsContainer dccCardConnectSingleCardLwc [DCC_Billing_Summary] dccPaymentDetailsContainer dccCardConnectMultiCardLwc [DCC_Billing_History_Details] dccCardConnectMultiCardLwc [DCC_Payment_History_Details] connectSingleCardLwc [DCC_Mid_Region_No_Records_Found] dccCardConnectMultiCardLwc [DCC_Get_Activity_History] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	DCC_RightPanel

Center tabs: Account Summary, Billing, Billing History, Payment History, Appointments, Medications, Documents, Standard.Tab.detail, Standard.Tab.relatedLists, Current Case, All Cases.

Source: force-app/main/default/flexipages/DCC_MedPlus_Patient_Case_Record_Page1.flexipage-meta.xml in the private live snapshot.

DCC_Nova_Telecom_Case_Record_Page1

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Nova_Telecom_Support.

Region	Configured components
Left	dccCardConnectSingleCardLwc [DCC_Retail_Caller_Header_Card] dccCardConnectMultiCardLwc [DCC_Conversation_Summary] dccCardConnectSingleCardLwc [DCC_Retail_Caller_Personal_Details_Card] connectSingleCardLwc [DCC_Left_Panel_No_Records] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccFlowInPageContainer runtime_omnistudio:flexcard [DCCActivityHistory] dccCardConnectMultiCardLwc [DCC_Past_Cases]
Right	dccNovaRightPanel

Center tabs: Account Overview, Standard.Tab.detail, Reports, Documents, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_Nova_Telecom_Case_Record_Page1.flexipage-meta.xml in the private live snapshot.

DCC_Patient_Service_Multi_Case_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_Patient_Service_Clear_Connect.

Region	Configured components
Left	dccMultiPatientProfile dccMultiPatientAccountSummary dccMultiPatientContactDetails DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccMultiPatientInteractionDetails dccMultiPatientInquirySummary dccMultiPatientAppealForm dccMultiPatientCaseSnapshot
Right	dccMultiPatientRightPanel

Source: force-app/main/default/flexipages/DCC_Patient_Service_Multi_Case_Page.flexipage-meta.xml in the private live snapshot.

DCC_UP_Rebate_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_UP_Utility_Plus.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCC_UP_Caller_Header_Details_Card] runtime_omnistudio:flexcard [DCCUPCallerPersonalDetailsCard] runtime_omnistudio:flexcard [DCCUPEmailNotificationSettings] runtime_omnistudio:flexcard [DCCUPOutageAlerts] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccUitlityNewEmailAlert dccUtilityApplicationSummary dccUtilityBlankLWC dccFlowInPageContainer dccUtilityCenterPanelOnlineRebate dccUtilityPaymentTracking runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Application Summary, Rebate History, Payment & Tracking, Standard.Tab.detail, Documents, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_UP_Rebate_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

DCC_UP_Utility_Member_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: DCC_UP_Utility_Plus.

Region	Configured components
Left	runtime_omnistudio:flexcard [DCC_Utility_Member_Caller_Header_Details_Card] runtime_omnistudio:flexcard [DCCUPPaymentCallerPersonalDetailsCard] runtime_omnistudio:flexcard [DCCUPEmailNotificationSettings] runtime_omnistudio:flexcard [DCCUPOutageAlerts] DCC_FlexicardUtility dccWrapUpLauncher dccRefreshRecordDetailsUtility DCC_HiddenFlowAutoLauncher
Center	dccUtilityOutageAlerts dccFlowInPageContainer dccUtilityCenterPanelBilling runtime_omnistudio:flexcard [DCCActivityHistory] runtime_omnistudio:flexcard [DCCPastCases]
Right	DCC_RightPanel

Center tabs: Account Summary, Case Details, Notifications, Reports, Documents, Order History, Billing, Standard.Tab.relatedLists, Currrent Case, All Cases.

Source: force-app/main/default/flexipages/DCC_UP_Utility_Member_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

Lilly_Demo_Voice_Call_Record

VoiceCall · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: Lilly_Demo_Org.

Region	Configured components
Left	SDO_Service_cqb_ContactHighlight
Center	Standard record controls / empty region see page detail
Right	genesyscloud:genesysCloudCXEmbeddableComponent scrt:conversationBody genesysps:gcxSdkEinsteinAgentAssist genesysps:transcriptViewer opencti:acwTimer

Center tabs: Standard.Tab.detail, Standard.Tab.feed, Standard.Tab.relatedLists.

Source: force-app/main/default/flexipages/Lilly_Demo_Voice_Call_Record.flexipage-meta.xml in the private live snapshot.

Orchestrator_Case_Page

Case · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: Orchestrator_Console.

Region	Configured components
Left	dccContextSidebar
Center	trueservedev:trueServeMfeTranscript
Right	trueservedev:trueServeMfeSuggestions trueservedev:trueServeMfeCopilot

Center tabs: Standard.Tab.detail, Standard.Tab.chat, Standard.Tab.candidateRelatedLists, Standard.Tab.activity.

Source: force-app/main/default/flexipages/Orchestrator_Case_Page.flexipage-meta.xml in the private live snapshot.

PagerDuty_Case_Record_Page

Case · DCC_Custom_Interaction_Template · Explicit app assignment.

Apps: PagerDuty_Support.

Region	Configured components
Left	pagerDutyAccountSidebar
Center	pagerDutyLatestUpdates
Right	pagerDutyAiPanel

Center tabs: Standard.Tab.detail, Standard.Tab.relatedLists.

Source: force-app/main/default/flexipages/PagerDuty_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

PagerDuty_Support_Case_Record_Page

Case · DCC_Custom_Interaction_Template · No app/default assignment found.

Apps: No app/default assignment found.

Region	Configured components
Left	Standard record controls / empty region see page detail
Center	support:milestones
Right	Standard record controls / empty region see page detail

Center tabs: Standard.Tab.detail, Standard.Tab.feed, Standard.Tab.relatedLists.

Source: force-app/main/default/flexipages/PagerDuty_Support_Case_Record_Page.flexipage-meta.xml in the private live snapshot.

SDO_Account_Default

Account · flexipage:recordHomeThreeColTemplateDesktop · Organization default.

Apps: Organization default for Account.

Region	Configured components
Left	dccContextSidebar
Center	runtime_sales_merge:mergeCandidatesPreviewCard
Right	dccAiActionCenter

Center tabs: Standard.Tab.activity, Standard.Tab.feed, Standard.Tab.detail, Standard.Tab.relatedLists.

Source: force-app/main/default/flexipages/SDO_Account_Default.flexipage-meta.xml in the private live snapshot.

SDO_OMS_Case

Case · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: standard__OMConsole.

Region	Configured components
Left	Standard record controls / empty region see page detail
Center	forceContent:quipCard
Right	console:relatedRecord forceKnowledge:articleSearchDesktop support:milestones lbpm:actionList

Center tabs: Standard.Tab.detail, Standard.Tab.feed, Standard.Tab.relatedLists, Files, Quip.

Source: force-app/main/default/flexipages/SDO_OMS_Case.flexipage-meta.xml in the private live snapshot.

SDO_SFS_Console_Case

Case · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: SDO_SFS_FieldServiceConsole.

Region	Configured components
Left	console:relatedRecord
Center	Standard record controls / empty region see page detail
Right	support:milestones runtime_service_scs:conversations forceKnowledge:articleSearchDesktop runtime_communities_nba:builderNbaWidget SDO_Service_Discovery_Case console:lastViewedInCommunity

Center tabs: Standard.Tab.feed, Related, Standard.Tab.detail.

Source: force-app/main/default/flexipages/SDO_SFS_Console_Case.flexipage-meta.xml in the private live snapshot.

SDO_Service_Case_Service_Console_Collapsable

Case · SDO_Service_LRP_ThreeColumnFoldableLightningLayout · Explicit app assignment.

Apps: SDO_Service_Console.

Region	Configured components
Left	SDO_Service_Customer360_MutipleObjects runtime_service_predictions:einsteinFieldRecommendations console:relatedRecord
Center	industries_service_excellence:actionLauncher runtime_service_swarming:swarmConversation SDO_Service_ChangeTabLabel
Right	support:milestones runtime_communities_nba:builderNbaWidget forceKnowledge:articleSearchDesktop runtime_service_scs:conversations console:lastViewedInCommunity

Center tabs: Standard.Tab.feed, Standard.Tab.detail, Standard.Tab.relatedLists, Slack.

Source: force-app/main/default/flexipages/SDO_Service_Case_Service_Console_Collapsable.flexipage-meta.xml in the private live snapshot.

Takeda_Macau_Voice_Call

VoiceCall · takedaVoiceCallTemplate · Explicit app assignment.

Apps: Takeda_Clearway_Macau.

Region	Configured components
Left	takedaCallerContext
Center	takedaVoiceWorkspace takedaConversation runtime_conversation:mediaPlayer
Right	takedaAgentAssist

Center tabs: Transcript, Record details, Related records.

Source: force-app/main/default/flexipages/Takeda_Macau_Voice_Call.flexipage-meta.xml in the private live snapshot.

Takeda_Voice_Call

VoiceCall · takedaVoiceCallTemplate · Explicit app assignment.

Apps: Takeda_Clearway.

Region	Configured components
Left	takedaCallerContext
Center	takedaVoiceWorkspace takedaConversation runtime_conversation:mediaPlayer
Right	takedaAgentAssist

Center tabs: Transcript, Record details, Related records.

Source: force-app/main/default/flexipages/Takeda_Voice_Call.flexipage-meta.xml in the private live snapshot.

Voice_Call_Record_Page

VoiceCall · flexipage:recordHomeThreeColTemplateDesktop · Explicit app assignment.

Apps: Orchestrator_Console.

Region	Configured components
Left	dccContextSidebar
Center	runtime_conversation:mediaPlayer trueservedev:trueServeMfeTranscript scrt:conversationBody
Right	trueservedev:translationSettings genesyscloud:genesysCloudCXEmbeddableComponent trueservedev:trueServeMfeSuggestions trueservedev:trueServeMfeCopilot

Center tabs: Standard.Tab.detail, Standard.Tab.feed, Standard.Tab.relatedLists, Transcript.

Source: force-app/main/default/flexipages/Voice_Call_Record_Page.flexipage-meta.xml in the private live snapshot.

Custom component descriptions

Descriptions are based on live retrieved source and page configuration. The five managed TrueServe components are explicitly marked as opaque. Child-component, resource, font/color and public-property lists are in the workbook and HTML.

Component	Kind / page count	Description
ConnectMultiCard	aura / 2	Aura multi-card host backed by SingleMultiCardController. The page supplies a card configuration and display/header options; used for the Orders tab in retail/Motorola pages.
DCC_FSC_Case_ClaimsContainer	aura / 1	Insurance claims workspace using the record-data utility and the FSC claim container.
DCC_FSC_Case_PolicyContainer	aura / 1	Insurance policy workspace combining policy summary, insurance ID card and recent-claim components for the linked record.
DCC_FlexicardUtility	aura / 37	Nonvisual bridge connecting card action events to the Aura action handler. Infrastructure for clickable card features, not a visible sidebar section.
DCC_HC_Genesys_PubSubAuraHandler	aura / 2	Nonvisual Genesys/health pub-sub adapter that can open member-ID and latest-claim detail views.
DCC_HC_MemberCallerDetailsContainer	aura / 4	Member caller sidebar assembly with record context, member details and verification/guidance flow support.
DCC_HC_MostRecentClaims	aura / 3	Record-aware recent-claims container for the health member workspace.
DCC_HC_PlanDetailsContainer	aura / 1	Member plan workspace combining plan details, usage, member ID card and most recent claim.
DCC_HiddenFlowAutoLauncher	aura / 28	Conditionally starts an embedded flow, commonly the identify-unknown-caller flow. Visibility rules determine when it is mounted.
DCC_JiffyCallerDetailsContainer	aura / 1	Record-aware service caller-details wrapper around the Jiffy-specific caller component.
DCC_LaunchFlowComponent	aura / 20	Aura flow launcher that listens for configured actions and hosts the resulting guidance flow.
DCC_OmniStudioLaunchFlowComponent	aura / 11	Connects OmniStudio pub/sub events to the DCC flow container so FlexCard actions can launch flows.
DCC_RightPanel	aura / 28	Shared Aura service rail with configurable Agent Assist, conversation insights/sentiment, knowledge, transcript, recommendations, guidance flows and activity-plan sections. Page properties choose which sections and adapters appear.
SDO_Service_ChangeTabLabel	aura / 1	Console utility that changes the workspace-tab label.
SDO_Service_Customer360_MutipleObjects	aura / 1	SDO Customer 360 reference card with customer ID and View Customer action.
SDO_Service_Discovery_Case	aura / 1	SDO Case discovery/insight component used in the Field Service Einstein tab.
SDO_Service_cqb_ContactHighlight	aura / 1	SDO contact highlight component with account name and view/edit actions.
allianzAgentAssist	lwc / 1	Allianz suggestion/Agent Assist surface wrapper built on allianzMfeBase.
allianzCallerContext	lwc / 2	Allianz-branded caller context with caller/contact and policy information plus controls to save verified context. Loads AllianzBrand assets.
allianzConversation	lwc / 2	Allianz transcript surface wrapper with connection state, retry handling and optional diagnostic details, built on allianzMfeBase.
allianzCopilot	lwc / 1	Allianz interactive Copilot surface wrapper built on allianzMfeBase, with retry and connection-state handling.
allianzProducerAssist	lwc / 1	Producer-specific Agent Assist shell with a question composer around allianzAgentAssist.
allianzProducerProfile	lwc / 1	Producer sidebar showing verification state, producer summary, producer details and agency details; uses the shared workspace model and producer-avatar asset.
allianzProducerWorkspace	lwc / 1	Producer-servicing center workspace with Case status, contract context, annuity illustration inputs, withdrawal scenarios, workspace views and wrap-up. Verification gates contract details.
allianzReviewSummary	lwc / 1	Specialist/supervisor request summary for reviewing an escalation and guiding the conversation.
autodeskTranscriptViewer	lwc / 1	Voice Call transcript viewer with copy, raw-view toggle and loading state.
connectSingleCardLwc	lwc / 28	Base single-card renderer host, configured by configName. Used directly for account data, transactions and empty-state cards, or inside the branded DCC wrapper.
dccAgentAlertsContainer	lwc / 26	Hosts record-aware agent alerts and connects alert actions to dynamic guidance flows.
dccAgnosticLifeCenterPanel	lwc / 2	Image-only product-information panel. Its template displays one Salesforce-hosted image; it does not implement the pictured controls.
dccAiActionCenter	lwc / 1	Configurable AI rail with insights, summary, suggested next steps, quick actions and recent AI activity. Integrates outreach, scheduling, delegation and wrap-up actions; source also contains scenario-specific greeting guidance.
dccAllianzAgencyDetails	lwc / 1	Agency-details section with a modify affordance.
dccAllianzCallWorkspace	lwc / 1	DCC-style call workspace that composes call summary, annuity form and illustration request and shares the Allianz workspace model.
dccAllianzProducerDetails	lwc / 1	Producer-details section for the DCC Allianz sidebar.
dccAllianzProducerSummary	lwc / 1	Producer relationship summary covering role/affiliation, book of business and service pattern. The markup includes scenario-specific producer narrative.
dccAllianzProfileHeader	lwc / 1	Producer identity header loading Contact name from Case context, with a fixed portrait URL and Face ID label displayed beside Case creation time. The label alone is not proof of a completed authentication event.
dccAllianzRightPanel	lwc / 1	Tabbed Agent Assist/transcript rail integrating producer assist, audio bridge, Copilot bridge and the shared reference transcript component.
dccAstraAdverseEventClosure	lwc / 1	Adverse-event closure/status panel with pending status and missing-information list.
dccAstraCaseAgentAssist	lwc / 1	Medical email Agent Assist with summary, next steps, progress, adverse-event capture, standard-response and email-review modals.
dccAstraClosure	lwc / 1	Medical-information/adverse-event closure summary with Case/email navigation and fulfillment or pending details.
dccAstraEmailPanelContainer	lwc / 1	Medical inquiry center wrapper combining email and adverse-event panels.
dccAzPhCenterPanel	lwc / 1	FLSP Bridge Program workspace composing program details, application form and coverage-confirmation panels.
dccAzPhRightPanel	lwc / 1	Tabbed patient-hub Agent Assist and shared transcript rail.
dccBpAdvisorBrief	lwc / 2	Investment advisor brief covering a US value-fund strategy, performance narrative, market factors and suitability discussion; markup contains scenario content.
dccCardConnectMultiCardLwc	lwc / 36	Reusable multi-record card wrapper for summaries, activity, case history and billing lists. Uses configName and dccCard markup with header, collapse, display and record-ID mapping overrides.
dccCardConnectSingleCardLwc	lwc / 32	Reusable single-record card wrapper. A configName selects metadata-defined content; dccCard supplies profile, authentication, personal-details and action markup. Supports title/icon, collapse, display and record-ID mapping overrides.
dccContextSidebar	lwc / 4	Configurable Account/Case/Voice Call context sidebar with caller identity, sentiment, authentication, customer summary, personal/account/contact details and 90-day Case counts. Sections can be hidden individually.
dccCoupaEmailAgentAssist	lwc / 1	Coupa Case-summary and email-assist panel with draft-approval-message, purchase-order and timeline actions.
dccDfCaseAgentAssist	lwc / 1	Business/order Agent Assist with recommended-action card, question/task composer and draft-email review.
dccEmpCenterPanel	lwc / 1	Employee-support workspace composing IT requests, assigned technology and territory-reassignment views.
dccEmpRightPanel	lwc / 1	Tabbed employee-support Agent Assist and shared transcript rail.
dccFlowInPageContainer	lwc / 8	In-page guidance-flow host with loading state, navigation and close control; renders the selected flow screen in the center workspace.
dccGoogleAgentAssistSearchContainer	lwc / 1	Docked Agent Assist search container with configurable header.
dccGoogleCaseAgentAssist	lwc / 1	Google HR Agent Assist question/task composer with custom email-composer integration.
dccGoogleCaseOverview	lwc / 1	Google HR Case overview combining issue details and AI diagnosis.
dccGoogleCaseWorkspace	lwc / 1	Google HR resolution workspace combining a checklist and Workday-data view.
dccGoogleClosureScreen	lwc / 1	Case-closure confirmation with resolution, root cause, employee communication and closure details.
dccGooglePriorCaseHistory	lwc / 1	Prior-Case history table with date, type, status and escalation information.
dccGoogleSaveCaseNotes	lwc / 1	Save-to-Case note editor/control with saving state.
dccGrefCenterPanel	lwc / 1	Facilities workflow workspace composing room snapshot, recurring-issue form, alternative space and confirmation components.
dccGrefContactDetails	lwc / 2	Facilities caller contact-details section.
dccGrefContextualInsight	lwc / 2	Facilities context summary for recurrence, prior work and near-term impact; markup includes a repeated cold-room scenario.
dccGrefEmailCaseAgentAssist	lwc / 1	Facilities email Agent Assist rail with inquiry summary, draft-review modal and a question/task composer.
dccGrefEmailConfirm	lwc / 1	Email-channel confirmation and room/work-order snapshot for the facilities scenario, backed by room-snapshot assets.
dccGrefEmailPanelContainer	lwc / 1	Facilities inquiry email workspace combining the email panel and AI-assist card.
dccGrefProfileHeader	lwc / 2	Facilities caller identity/authentication header with hardcoded Maya Reyes / Harbor Site text, portrait URL and a running clock. This UI alone does not establish verified identity.
dccGrefSiteDetails	lwc / 2	Facilities site-details section with a modify affordance.
dccHcMemberClaimGuidance	lwc / 1	Member-claim guidance panel with claim summary, included services, provider/facility information and related guidance.
dccHnbComplaintCaseDetails	lwc / 1	Complaint/QA workspace with AI analysis, complaint confirmation/rejection, follow-up tasks and pass/fail assessment actions.
dccInPageGuidanceContainer	lwc / 2	In-page guidance host that can show flow screens or a generic question-and-answer panel.
dccJNJCenterPanel	lwc / 1	Medical-science-liaison appointment overview with upcoming/history views, territory, assigned MSL and visit details; includes scenario-specific markup.
dccJNJMedicalCaseInquiry	lwc / 1	Medical inquiry guidance form with product, active ingredient, clinical use, requestor, country, therapeutic area and response-format inputs.
dccJNJRightPanel	lwc / 1	Tabbed Johnson & Johnson medical Agent Assist and shared transcript rail.
dccMaConversationReview	lwc / 1	Conversation-review panel with validate/escalate actions, instruction composer and internet/bundle offer tiles.
dccMaRealTimeTranscript	lwc / 1	Real-time transcript view with transcript utility, empty-state component and review indicator.
dccMultiPatientAccountSummary	lwc / 1	Provider account summary for the multi-patient Case workspace.
dccMultiPatientAppealForm	lwc / 1	Prior-authorization-denial appeal form with prior therapy, outcome and clinical note inputs, save-draft/submit actions and submission receipt.
dccMultiPatientCaseSnapshot	lwc / 1	Patient Case hierarchy/snapshot with statuses and a stated first-200-cases display limit.
dccMultiPatientContactDetails	lwc / 1	Caller and facility contact information resolved from a Case record.
dccMultiPatientInquirySummary	lwc / 1	Inquiry/activity summary across care request, linked Case and escalated Case, with refresh and no-activity states.
dccMultiPatientInteractionDetails	lwc / 1	Interaction header and Case actions, displaying origin, reason, payer and repeated-prior-authorization-denial flag.
dccMultiPatientProfile	lwc / 1	Case-based provider/caller profile with explicit missing-record and missing-relationship states.
dccMultiPatientRightPanel	lwc / 1	Tabbed multi-patient Agent Assist and shared transcript rail.
dccNovaRightPanel	lwc / 1	Tabbed Nova Telecom Agent Assist and shared transcript rail.
dccPPCenterPanel	lwc / 1	Pet care workspace showing pet demographics, appointment history, insurance and reminders; markup includes a specific pet-care scenario.
dccPPRightPanel	lwc / 1	Tabbed PetPlus Agent Assist and shared transcript rail.
dccPaymentDetailsContainer	lwc / 13	Payment-details card host using the shared single-card wrapper.
dccRealPropertyDetails	lwc / 1	Commercial-property/lease context panel with contact, seats, move-in, lease term and amenities.
dccRefreshInteractionStatus	lwc / 5	Nonvisual helper that refreshes the interaction status displayed on a Case.
dccRefreshPage	lwc / 1	Page refresh helper mounted alongside the main workspace.
dccRefreshRecordDetailsUtility	lwc / 33	Nonvisual record-refresh utility used after card or flow actions change data.
dccRetailProgressIndicators	lwc / 1	Waste-management pickup workspace showing requested, upcoming and completed pickups with status and container information.
dccRetailWMAgentAssist	lwc / 1	Waste-management Agent Assist summary and customer-notification action. Markup includes a specific pickup scenario.
dccRetirementComponentCenter	lwc / 1	Retirement account workspace showing balance, vested balance, contributions, earnings and current/outstanding loan information.
dccUitlityNewEmailAlert	lwc / 1	New-email notification panel with message details and dismiss controls.
dccUtilityApplicationSummary	lwc / 1	Rebate application review with eligibility, installation, rebate/payment details and approve/reject decisions.
dccUtilityBlankLWC	lwc / 1	Empty utility placeholder component; no visible content in the retrieved template.
dccUtilityCenterPanelBilling	lwc / 1	Image-only utility billing panel. The template displays one Salesforce-hosted image rather than interactive billing controls.
dccUtilityCenterPanelOnlineRebate	lwc / 1	Image-only online-rebate panel. The template displays one Salesforce-hosted image rather than interactive rebate controls.
dccUtilityOutageAlerts	lwc / 1	Dismissible utility-outage alert panel.
dccUtilityPaymentTracking	lwc / 1	Rebate payment-status timeline and payee/payment details from approval through delivery.
dccWrapUpLauncher	lwc / 38	Launches the shared wrap-up modal. Page properties configure summary generation, Case fields and next actions.
dfos_detailsPageLayoutCmp	aura / 1	Composite DFOs details layout nesting its own left/right panels, activity banner, call recap, insights and flow utilities. A page-region label alone does not describe its internal layout.
grefActivity	lwc / 2	Searchable current-Case activity timeline using native activity records; includes verification-aware loading and empty states.
grefRightPanel	lwc / 1	Tabbed facilities Agent Assist/transcript rail composing grefAgentAssist, the Copilot bridge and Allianz conversation wrapper.
pagerDutyAccountSidebar	lwc / 1	Account/contact sidebar showing employees, ARR, support tier, health and Case counts; loads TechCorpLogo inside the PagerDuty app.
pagerDutyAiPanel	lwc / 1	AI Case-analysis rail with generated summary, next step, draft-reply and wrap-up actions.
pagerDutyLatestUpdates	lwc / 1	Latest-updates panel with language selection, loading/empty states and expand/collapse behavior.
staticCaseRecordPage	lwc / 1	Static interaction/Case header showing origin, reason, status and transfer reason.
takedaAgentAssist	lwc / 2	Takeda Agent Assist suggestion surface wrapper using takedaMfeBase.
takedaCallerContext	lwc / 2	Caller and organization sidebar resolved from Voice Call context; shows profile, account summary, contact information and program context with refresh/error/empty states.
takedaConversation	lwc / 2	Takeda transcript surface wrapper using takedaMfeBase, with connection and retry handling.
takedaVoiceWorkspace	lwc / 2	Voice Call center workspace with linked Case inquiry summary, case snapshot and prior-authorization appeal form.
trueServeEmailActions	lwc / 1	Case email-action host that opens the shared email composer.
trueServeEmailTimeline	lwc / 1	Chronological Case communication timeline with incoming/sent email, attachments, original/translated content access and refresh.
trueservedev:translationSettings	managed LWC (opaque) / 2	Installed TrueServe translation-settings control. Page properties select agent/customer languages, optional translation-agent ID and automatic startup. Managed implementation is hidden; description is based on its configured interface.
trueservedev:trueServeMfeCopilot	managed LWC (opaque) / 4	Installed TrueServe Copilot panel. Page configuration supplies the connection/domain, agent, conversation field, optional context flow and surface override. Managed implementation is hidden.
trueservedev:trueServeMfeSuggestions	managed LWC (opaque) / 3	Installed TrueServe Agent Assist/suggestions panel with assist-mode/profile/capability configuration and shared connection/context inputs. Managed implementation is hidden.
trueservedev:trueServeMfeTranscript	managed LWC (opaque) / 3	Installed TrueServe transcript panel tied to the configured conversation field, connection, agent and optional context flow. Managed implementation is hidden.
trueservedev:trueServeSurface	managed LWC (opaque) / 1	Installed TrueServe configurable embedded surface. Page properties choose display mode, surface host, agent, conversation field and context flow. Managed implementation is hidden.

Other custom apps checked

These apps have no explicit matching desktop assignment in the retrieved metadata. They may inherit organization defaults, so this is not evidence that they are unused or cannot display a three-column record page.

App	Other assigned target pages
DCC Payments (DCC_Payments)	None explicitly assigned
Universal Containers (Universal_Containers)	None explicitly assigned
Genesys Administration Settings (Genesys_Administration_Settings)	None explicitly assigned
Fedex (Fedex)	None explicitly assigned
TS Console (TS_Console)	None explicitly assigned
Case Agent App (Case_Agent_App)	Case_Agent_Record_Page
PagerDuty Sales (PagerDuty_Sales)	None explicitly assigned
Health Cloud Admin - Lightning (DCC_HC_Health_Cloud_Admin_Lightning)	None explicitly assigned
Carrier (Carrier)	None explicitly assigned

See also

• Copilot API
• Allianz DCC human service
• Amazon GREF facilities
• Takeda demo